This Privacy Policy explains how JT Tele Equip System Sdn Bhd, trading as JT Industrial Supply Group ("we", "us", "our"), collects, uses and protects the personal information you provide when you use this website or contact us. We are committed to handling your information responsibly and in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
Information we collect
- Information you give us — such as your name, company, email address, phone number, the details of your enquiry or requirement, and any lists or files you upload when you request a quote or contact us.
- Technical information — basic, non-identifying data our hosting provider records for security and performance, such as browser type and approximate region.
How we use your information
- To respond to your enquiries and prepare quotations;
- To supply the products and services you request and manage our relationship with you;
- To communicate with you about your orders and requirements;
- To meet legal, regulatory and record-keeping obligations.
We do not sell or rent your personal information to third parties.
Cookies & tracking
This website does not use advertising or tracking cookies. Our hosting provider may set essential cookies required for security and reliable delivery of the site. Web fonts are served by Google Fonts, which may receive your IP address as part of delivering those fonts.
Service providers
We use trusted third parties to operate this website — including our hosting and form provider (Netlify) — who process submitted form data on our behalf so that we can receive and respond to your enquiries. They may only use your information to provide their services to us.
How we protect your information
We take reasonable measures to protect the information you share with us against loss, misuse and unauthorised access. This site is served over a secure (HTTPS) connection.
How long we keep it
We keep your information only for as long as necessary to respond to your enquiry, fulfil your requirements, and meet our legal and business obligations, after which it is securely removed.
Your rights
Under the PDPA, you may request access to or correction of your personal information, or ask us to stop using it, by contacting us at chris@jttele.com. We will respond within a reasonable time.
Contact us
JT Tele Equip System Sdn Bhd (Company No. 201101028181), trading as JT Industrial Supply Group
15A, Jalan Alam Jaya 21, Taman Alam Jaya, Batu 9 Cheras, 43200 Selangor, Malaysia
Email: chris@jttele.com · Phone: +6012-564 3499
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.